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Privacy Policy

This is the website of Think Energy. Our address is 1990 Post Oak Blvd, Houston, TX 77056. We can be reached via e-mail at questions@mythinkenergy.com or by telephone at 888.923.3633. Think Energy is concerned about your right to privacy. When you visit Think Energy's website, you can be assured that any information you share with us will be treated as confidential and will not be disclosed to any third parties not affiliated with Think Energy.

Except as otherwise provided in this Policy, Think Energy does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. For each visitor to our web page, our web server automatically recognizes and collects the visitor's domain name, but generally not the e-mail address. Think Energy collects the domain name, as well as the e-mail addresses, of those who communicate with us via e-mail, user-specific information on what pages you access or visit, and information volunteered by you, such as survey information and/or site registrations.

The information we collect is used to assess and track the viewing of the content of our web pages and is not shared for other purposes.

Cookies are files or pieces of information that may be stored in your computer's hard drive when you visit this or other websites. We store visitors' user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at gsernalegal@gdfsuezna.com, calling us at the above telephone number, or writing to us at the above address, and telling us that you do not want to receive e-mail from our company.

If you supply us with your mailing address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.
If you supply us with your telephone number online, you may receive telephone contact from us with information regarding requests for information or pricing that you have placed online and new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

Think Energy generally does not make e-mail or postal addresses, telephone numbers, or other demographic information of those who access our site, available to other organizations except our affiliates. At this time, Think Energy does not partner with or have special relationships with any ad server companies. If Think Energy does enter into such a relationship in the future, we currently do not anticipate allowing them to use demographic information collected for purposes other than serving ads for Think Energy.

Think Energy and its affiliates recognize the sensitivity of your personal information. In order to operate the website or deliver a service we may sometimes share your personal information with a service partner under strict conditions. From time to time, Think Energy may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and where possible provide you with the ability to opt out of these new uses. Certain applications, for instance those that use cookies, do not lend themselves to an opt-out process in which case your use of our site constitutes your permission to supply our third-party providers with information such as your IP address necessary to provide these applications.
You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. If you are concerned about how your information is used, you should check back at our website periodically.
Upon written and verifiable request, Think Energy can provide site visitors with information that we collect and maintain about them via this site. Visitors can inquire about access to this information by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

Upon written and verifiable request, Think Energy offers visitors the ability to have inaccuracies in the information that they have provided to us electronically via this site corrected. Visitors can have this information corrected by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

Think Energy uses standard commercially available anti-virus software to ensure that this website does not contain or carry viruses. However, due to the dynamic nature of viruses and the Internet we recommend that you use similar anti-virus software when accessing the Think Energy website. Think Energy makes no warranty that the website or email correspondence is free from viruses.

Think Energy uses industry-standard encryption technologies when transferring and receiving data exchanged from visitors to our Web site. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to agree to the confidentiality of any personal information held by Think Energy. Unfortunately, no data can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Think Energy will not be held responsible for events arising from unauthorized access to your personal information. If you feel that this site is not following its stated information policy, you may contact us by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

┬ęThink Energy (ENGIE Retail, LLC) TX REP # 10204